All updates

Feedback Inbox

In this edition

Feedback Inbox

  • Improved scanability with cleaner card presentation: removed repeated timestamps, replaced inline status text with right-aligned badges, and added collapsible date groupings for faster chronological review.
  • Clarified the inbox hierarchy with more breathable section spacing and more consistent card typography for a cleaner, easier-to-read experience.

Themes & Decisions

  • Made Theme and decision workstreams easier to understand by surfacing Connected Decisions, showing upstream Theme lineage on related delivery items, and removing dense legacy jargon.
  • Strengthened Theme insights with more accurate evidence rollups and clearer learning states, so users can see progress and supporting context at a glance.

Work Items & Delivery

  • Improved the workflow from decisions to delivery by generating richer Work Items with structured context, editable previews, and automatic linkage back to the originating Theme.
  • Streamlined Work Item management with cleaner external identifiers, direct deep linking, and inline editing for titles and descriptions.
  • Resolved Delivery page issues that could show duplicate drawers or stale states, making item review and navigation more reliable.

GitHub Connections

  • Made connection setup and recovery clearer with more accurate connection status handling, persistent reauthorization prompts, and an easier path to refresh linked repositories.
  • Improved reliability for connected feedback workflows so users get a more consistent experience when syncing from GitHub.

Overall Polishing

  • Reduced visual noise across Feedback, Themes, and Problems by aligning card styling and badge presentation for a more cohesive product experience.

See how Outcomet works.

Follow a customer problem from feedback to a product decision.

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Feedback Inbox | Outcomet