Keep the customer problem in view.
Keep discovery close to every product decision. Investigate the problem, test your assumptions and learn from what happens after a change ships.
Discovery is ongoing product work.
The vision for Outcomet is to make discovery part of everyday product work. A question can lead to research, a product change or another question. What you learn should inform the next decision.
Customer feedback gives you a starting point. Understanding the problem takes more than collecting requests or finding similar comments. Talk to customers and people outside your usual circle. Observe how they work, make your assumptions explicit and test them.
Keep findings and open questions together. If the evidence is thin or contradictory, carry that uncertainty into the decision and decide what to investigate next.
AI prepares. People decide.
Nova helps organise source material and prepares analysis and decision drafts. You check the original evidence, question the interpretation and choose the next step.
A recommendation still needs your judgment. Consider the product goal and the trade-offs, then record why the choice makes sense. Keep observations separate from assumptions so another person can challenge the reasoning.
A decision can be to leave it out.
Sometimes the next step is an experiment. Sometimes it is a change worth building. You can also defer an idea or decline it because the evidence or product direction does not support it.
Explain that choice to the people who raised it. Keep the reason and what would make you reconsider, so the next conversation can start from what is already known.
Shipping is a reason to look again.
A release tells you what changed. To find out whether it helped, go back to the customer problem. Review new observations, talk to people using the change and check the relevant measurements.
Record what improved and what remains unresolved. An unexpected result may challenge the original assumption or uncover a different problem. Discovery continues with what you learn after release.
Start with a question worth investigating.
Bring one customer problem and what you know about it. See how the sources, open questions and your decision fit together in Outcomet.
See it in action