All updates

Discovery & Strategy

In this edition

Discovery & Strategy

  • Replaced the legacy Bet concept with Initiatives as the single unit for strategic alignment, discovery, and execution, creating a clearer path from customer feedback to delivery.
  • Unified Discovery into one streamlined module with five focused views — Decisions, Initiatives, Planning, Validation Tree, and Experiments — and updated navigation to reflect the end-to-end product flow.
  • Existing Bets are carried over as Initiatives, and old Bet URLs redirect to their Initiative. Hypotheses, experiments and capability relationships connect to Initiatives.
  • The Planning canvas retains Now, Next, Later and Closed groups, rank adjustments and in-place Initiative details.

Connected Product Workflow

  • Added richer strategic context to Initiatives, including customer jobs, success measures, problem statements, and strategic layer fields, so teams can connect insights more directly to plans and delivery.
  • Expanded the Validation Tree to show the full demand chain from Feedback through Evidence, Problem, and Initiative, making it easier to trace how customer needs evolve into action.
  • Enabled in-place detail views throughout the Validation Tree, reducing context switching when reviewing connected entities.
  • Experiment-generated feedback appears alongside customer feedback with an EXP badge and a connection back to its Experiment.
  • In-app agents use Initiatives for the former Bet workflow. Legacy Bet IDs resolve to their Initiative, and closure follows the Initiative closure review instead of creating an already-closed Initiative. Agent changes remain subject to confirmation.

Opportunity & Capability Clarity

  • Improved Strategic Opportunities with aggregated demand sizing across linked initiatives, giving teams a clearer view of opportunity intensity.
  • Simplified Capabilities with a single canonical Linked Initiatives section, consolidating related work into one clearer view.
  • Strengthened the connection between changes and impacted Capabilities so delivery progress is easier to follow across the product loop.
  • Completed Changes in the Validation Tree connect to impacted Capabilities with a green edge and a CLOSED badge.

Feedback and Problem lifecycle safeguards

  • Prevented customer Feedback close, duplicate, and delete actions from sending resolved emails, including for previously queued events, while preserving internal platform resolution notifications. Implemented and verified in DEV; production release not verified.
  • Improved Problem lifecycle handling when evidence is removed: if deleted Feedback was the last active source, the related Problem now closes as obsolete without losing its Learning, Decision, Initiative, or evidence history. Problems with another active source remain open. Implemented and verified in DEV; production release not verified.
  • Refined evidence cleanup so soft-deleted parent Feedback retains its prior lifecycle state, while active Feedback continues to follow normal close and reopen behavior. Implemented and verified in DEV; production release not verified.

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Discovery & Strategy | Outcomet