All updates

Week of July 20, 2026

Canvas backgrounds, card surfaces, and block placement are configurable per area now, so Inbox, Themes, Planning, and Graph can each look like what they're for. Resolved themes can be reopened straight from the Kanban board, and a read-only workspace finally says why it's read-only. Highlight: a customization layer for backgrounds, card surfaces, and layout across the main views.

In this edition

Your workspace can look like your workspace

Four views, four jobs, one look. That's changed. Canvas backgrounds are set per area now, so Inbox, Themes, Planning, and Graph each carry their own visual context and you know where you are before you read a single label.

Read more

Card surfaces are yours too. Feedback and Theme card width, surface styling, and positioning are all adjustable, which is the difference between a list where everything looks equally important and one where the thing you care about is the thing you see first. Layout blocks for detail and list panes can sit left, center, or right, while the text inside stays left-aligned so nothing becomes decorative at the cost of being readable.

  • Custom canvas backgrounds per area: Inbox, Themes, Planning, Graph
  • Feedback and Theme card width, surface styling, and positioning controls
  • Detail and list blocks placeable left, center, or right, with text kept left-aligned
  • Refined desktop detail pane framing with a subtle border and a single rounded top-left corner
  • Search and filter controls stay anchored beneath signal rows

Closed doesn't have to mean gone

Themes marked Obsolete or Rejected can now be reopened directly from the Kanban board and stay open, instead of snapping back to Closed the moment you looked away. Reversing a decision is a normal thing to do and it should not require a workaround.

Read more

The decision flow around it got consistent. Theme Detail and the context-menu actions both show a resolution dialog before anything changes, with a warning ahead of any cascading cancellation, so you see what a closure will take with it. The dialog lists the valid dispositions including Validate and Test, and it keeps the theme's current selection instead of resetting to a default and losing what was already chosen.

  • Reopen resolved themes directly from the Kanban board without them snapping closed
  • Resolution dialog and cascade warning on both Theme Detail and context-menu actions
  • Dialog lists valid dispositions including Validate and Test, and preserves the current selection
  • Closing a theme reliably triggers the linked feedback resolution workflow, without duplicate downstream updates
  • New themes, manual or AI-suggested, no longer start out as Obsolete or Rejected

A read-only workspace says why

If a workspace drops into read-only because of billing, there's now an in-product banner explaining the restriction rather than edits that silently fail. Admins get a direct Manage billing shortcut from the banner to fix it and get back to work.

Read more
  • Read-only banner explaining why workspace editing is disabled
  • Manage billing shortcut in the banner for admins

Selection behaves the same everywhere

Selection and interaction treatments were rolled out across Delivery, Capabilities, Discovery, Strategy, Command, Campaigns, Stories, Contacts, and Signals. Same click, same highlight, same result, whichever module you happen to be in.

Read more
  • Consistent selection and interaction treatments across nine views

What this means for you this week

  • Give each view its own visual identity so you know where you are at a glance.
  • Size and position the cards that matter so the important ones read first.
  • Reopen a theme you closed too early, straight from the board.
  • See what a closure will cascade into before you confirm it.
  • Know immediately why editing is blocked, and who can unblock it.

If you want a walkthrough of the new canvas and card customization, or the theme reopening flow, reply here and I'll set up a quick demo.

See how Outcomet works.

Follow a customer problem from feedback to a product decision.

See how it works
Week of July 20, 2026 | Outcomet