February 21, 2026

In this edition

Feedback Inbox & Triage

Faster in-inbox triage with a Quick Actions menu: change severity, update feedback type, link items to capabilities, and mark or link duplicates without leaving the inbox.
More context at a glance with theme badges and linked capability names on feedback items for quicker prioritization.

Create and manage Themes manually, link or unlink feedback to group related requests, and view Representative Feedback Examples (title, severity, type, snippet) to surface real user context.
Smarter theme creation with AI-suggested themes that auto-fill details and surface relevant feedback (dismissible to allow manual entry).
Turn grouped feedback into actionable insights using Synthesize Theme to generate inline Learning Drafts (high-level causes, impacted capabilities, recommended next steps) and store reusable items in a Saved Learnings library.
Update a theme’s disposition, status, and owner directly from the theme detail view to streamline follow-up.

Redesigned management view to browse grouped Clusters and an Unclustered section, with a new Filter bar to narrow results by cluster, maturity, owner, and health range.
Inline create/edit/delete for Clusters and Capabilities, plus an always-available Add Capability action that lets you create top-level capabilities or assign them to clusters during creation.
Manage capability details in-context: edit Tags, KPIs, link feedback themes and initiatives, and define or view Dependencies to understand impact across capabilities.
Capture configuration history with Snapshots and the ability to rollback to previous states when needed.

Cleaner, more actionable capability cards featuring a single Health gauge with a prominent percentage for quick status assessment; health trends and an override are available in the detail view.

Helpful empty-state messaging and illustrations on the Capabilities page, Feedback Inbox, and Themes tab that explain next steps and surface a prominent Add Capability button to get teams started quickly.