All updates

March 18, 2026

In this edition

Feedback Inbox & Submission

  • New feedback arrives instantly in the Feedback Inbox and appears in real time, so teams can review submissions without manual refreshes.
  • Incoming feedback is automatically categorized into standard product types and severity levels, reducing manual triage.

Content Handling & Inbox Quality

  • Inbound messages are filtered using AI-powered spam detection to remove newsletters, bounces, and obvious spam — keeping the Feedback Inbox focused on real user messages.
  • When a piece of Feedback is deleted, any associated email content and attachments are permanently removed so deleted files no longer consume storage.

Reliability & Display

  • Feedback now displays consistently across the app, improving review reliability and reducing confusion.

See how Outcomet works.

Follow a customer problem from feedback to a product decision.

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March 18, 2026 | Outcomet