June 11, 2026

In this edition

Feedback & Themes

Added Feedback Chunk-Closing Confirmation: users are prompted to close any associated open chunks when closing or rejecting a feedback item, reducing orphaned items and saving manual cleanup.
Improved Kanban behavior and filters: theme cards now remain visible after being moved to Closed, and the Themes Kanban and Roadmap views correctly respect active status filters so lists reflect the intended scope.
Sidebar source counts are now dynamic and more readable: counts reflect only items that match your active filters, with a concise badge layout for differing vs. matching totals (e.g. 104 [204]).
Reordered sources so Independent People (reporters without companies) appear prominently beneath Unassigned items to ensure they are visible and actionable.

Cleaner, more compact Feedback Inbox: the source filter sidebar is optimized for vertical space and groups sources chronologically when sorting by "Most Recent (30d)" for a cleaner timeline.
New out-of-the-box KPI insights: added Open Feedback, Closed Feedback, Open Themes, Closed Themes, Open/Closed Ratio %, and a Severity Distribution (S0-S3) card to surface key inbox and theme metrics at a glance.
KPI customization and persistence: a configuration button opens a detailed dialog to choose which KPIs to show, with preferences saved locally; KPI settings are organized into clear sections (Background & Border, Color Theme Accent, Layout & Grid).
Rich visual customization controls: fine-grained options for card borders, gradient transparency handling, and a column-count range to control desktop grid layouts, plus responsive breakpoints so KPI cards reflow cleanly on narrower screens or when panels are open.
Standardized workspace controls: the Feedback workspace bar and style customizer now follow global UI patterns for a more consistent experience.

Faster contact linking with Create & link: create and connect people or companies inline from metadata popovers so linking happens without leaving the current context.
Immediate list sync and Unassigned handling: newly created contacts and companies appear right away in linkage dropdowns and lists; connecting a contact immediately removes the item from the Unassigned view.
Improved keyword search relevance: feedback keyword queries now split and rank terms for better matching when words are not contiguous, improving findability across cards.

Restored continuous trend visuals: fixed multiple KPI sparkline issues so trend cards (Feedback, Themes, Signals) now show smooth, accurate historical curves—including capability health trends and recent/constant-signal cases.
More accurate resolution metrics: Feedback and Theme Resolution Ratio KPIs now use a bounded 30-day rolling Workload Resolution Rate (0–100%) and include fallback handling for invalid or missing resolution dates to prevent misleading metrics.

Smarter incremental loading: lazy loading applied to Kanban columns and long lists (Contacts, Companies, Campaigns, Feedback) to improve initial page load and rendering performance while keeping large views responsive.
Infinite-scroll optimizations and stability fixes: reduced load churn for smoother scrolling and more stable item rendering, and fixed a Contacts detail crash when opening certain person profiles.