All updates

May 10, 2026

In this edition

Feedback & Review

  • Users can now inspect and act on individual feedback chunks directly in Nova — review chunk text and approve, reject, or reopen a chunk without altering the parent feedback record, enabling more precise moderation and faster resolution.
  • Improved feedback search and tool cards display human-friendly theme names, chunk labels, and short IDs (instead of long UUIDs) to make results easier to scan and reference during reviews.

Agent Chat & Tool Cards

  • Completed tool cards now persist across chat reloads so finished results remain available while conversations continue, reducing lost context and repeated work.
  • Agents now surface clear, actionable messages when a referenced feedback chunk cannot be found, and chat warnings for unexpected connection issues are more accurate while avoiding noisy warnings during normal navigation.

See how Outcomet works.

Follow a customer problem from feedback to a product decision.

See how it works