All updates

Week of March 23, 2026

A consolidation and recovery week. Pillars, Bets, Opportunities, and Capabilities now live in one consistent structure with reliable drag-and-drop nesting, feedback flows are rebuilt to route correctly, and historical content that had gone missing is back. Highlight: unified Strategy & Capabilities management, one structure, one set of interactions, no more page-hopping.

In this edition

Unified Strategy & Capabilities

Pillars, Bets, Opportunities, and Capabilities now share a single consistent structure, so you can see how they relate without jumping between pages. Drag-and-drop across the hierarchy is fully reliable, insert as child, reorder before/after siblings, nest and un-nest, and ordering persists across sessions with clear visual placement feedback. Capability details now always show the correct parent from any view, removing ambiguity when you inspect items from maps, themes, or detail panels.

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  • One unified structure for Pillars, Bets, Opportunities, Capabilities
  • Reliable drag-and-drop: insert as child, reorder, nest/un-nest, order persists
  • Capability details always show correct parent from any entry point
  • Restored graph interactions: drag-and-drop nesting, context-menu deletion
  • Layout controls for drop sensitivity and animation

Authoring, creation & AI Learnings

Creation is reliable again across Capabilities, Hypotheses, and Experiments, content creation no longer blocks ideation or testing workflows. AI Learnings and Automated Learnings save reliably and atomically, and failed saves now surface clear error messages so work isn't lost silently. Background AI processing and AI Run status are visible too, so you can see progress and failures for long-running tasks.

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  • Reliable creation of Capabilities, Hypotheses, Experiments
  • Atomic saves for AI Learnings and Automated Learnings, with clear errors on failure
  • Visible background AI processing and AI Run status

Feedback: routing, sync & classification

Feedback flows are rebuilt around correct routing. The Give Feedback form attaches suggestions to the right workspace and separates workspace vs platform feedback so ideas land where you expect. Submissions are reliable across the global and native widgets, and you can track them via a new Your Feedback History tab. Real-time Feedback Sync and Live Workspace Refresh make state changes (revoked, resolved) appear instantly for all collaborators, and AI Classification tags type and severity automatically at submission.

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  • Give Feedback attaches suggestions to the correct workspace
  • Workspace vs platform feedback are properly separated
  • Reliable submissions across global and native widgets
  • New "Your Feedback History" tab to track your submissions
  • Real-time Feedback Sync + Live Workspace Refresh for collaborators
  • Connection-aware notifications surface stale or poor links
  • AI Classification tags type and severity automatically
  • Cross-workspace status propagation for closed/resolved items
  • Restored email notifications including inbound feedback emails and "Victory" resolution emails

Workspace access, settings & taxonomy

Access to Strategy and Discovery content is consistent across workspaces again, and switching workspaces now loads pages reliably. Workspace settings are scoped correctly, Themes, progress settings, and other preferences no longer bleed across accounts. You can also customize the term used for Stories (Iterations, Tasks, Epics) from Workspace Configuration, and that terminology applies consistently across the product.

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  • Consistent Strategy and Discovery access across workspaces
  • Reliable workspace switching
  • Workspace settings scoped correctly, no cross-account bleed
  • Customizable "Stories" term (Iterations, Tasks, Epics)
  • Clearer inline warnings for destructive actions like suspend/reactivate

Data integrity, signals & analytics

Historical content and feedback are recovered: missing stories, external posts, and orphaned feedback are visible again, and duplicates were removed so historical reporting is accurate. Signals Overview and analytics processing were improved so new activity appears promptly, and performance metrics are now correctly separated by workspace.

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  • Recovered historical stories, external posts, and orphaned feedback
  • Duplicates removed for accurate historical reporting
  • Signals Overview surfaces new activity promptly
  • Performance metrics correctly separated by workspace

Reliability, performance & provisioning

Real-time and background sync were optimized to reduce redundant requests and keep shared views consistent at lower client cost. Long-running tasks have explicit timeouts and clearer sign-in/dashboard diagnostics, so infinite-loading screens stop happening and failures give actionable feedback. Domain provisioning was made smoother for admins setting up custom domains.

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  • Optimized real-time and background sync, fewer redundant requests
  • Explicit loading timeouts, clearer sign-in/dashboard diagnostics
  • Improved domain provisioning for custom-domain setup

What this means for you this week

  • Restructure strategy and capabilities confidently, drag, nest, and reorder, with order that sticks.
  • Create Capabilities, Hypotheses, Experiments, and AI Learnings without losing work.
  • Submit and track feedback that routes to the correct workspace and syncs live for everyone.
  • Workspace switching and settings just work, no leaks across accounts, no loading hangs.
  • Historical reporting is accurate again now that recovered content and deduplication landed.

If you want a walkthrough of the unified Strategy structure, the new feedback routing, or workspace taxonomy customization, reply here and I'll schedule a quick demo.

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Week of March 23, 2026 | Outcomet