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Campaign Stages & Funnel Outcomes

In this edition

Campaign Stages & Funnel Outcomes

  • Configure how campaign and playbook stages appear on Kanban, contribute to funnel counts, remain open or represent success. Stages can also carry recheck and cooldown settings.
  • Members in stages outside the main board appear in a Parked lane. Drag a member onto an active column or use the Unpark action in member details to return them to the pipeline.
  • Funnel reporting uses recorded stage history to count members who reached a stage, rather than counting only those currently there. Stage history also supports progression and time-in-stage reporting.
  • Adding or importing contacts checks cooldowns and outreach exclusions, including across campaigns.

Playbook Timing

  • Direct-ask playbooks can use zero or blank touch-spacing and quiet-window values without adding a waiting period.
  • Stage deletion asks for confirmation, with destructive actions separated from other stage controls.

AI Capability Suggestions

  • In Initiative details, linking accepted capability suggestions removes only those successfully linked. Unaccepted suggestions stay available for review; failed links remain selected for retry.

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