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Contact & Company Management

In this edition

Contact & Company Management

  • Connected AI clients can use company_upsert and contact_upsert to create or update a record. Matching uses its ID first, then company domain or contact email; name matching is used when no domain or email is supplied.
  • A contact can be linked to an existing company by companyDomain when no company ID is supplied. The company must already exist in the workspace. Writes require contacts:write access.
  • Existing company_create, company_update, contact_create, and contact_update tools remain supported.
  • Contact reads and searches include role category, seniority and location alongside the existing title and primary LinkedIn profile, when those fields are present.

Feedback Language

  • Feedback classification produces an English title and summary, including for feedback submitted in another language. The supporting evidence keeps the customer's original words and language.

See how Outcomet works.

Follow a customer problem from feedback to a product decision.

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