Week of June 29, 2026
The interface moved onto one shell this week: a single topbar, one flat surface, and detail panels that sit beside the list instead of on top of it. Theme Detail split into a Brief tab and a Technical tab, and agent chat stopped looking like a stack of cards. Highlight: the whole app now runs on one consistent shell.
In this edition
The app moves onto one shell
Outcomet used to wear slightly different chrome depending on where you were standing. That's gone. A single topbar carries the active workspace name with the primary pipeline navigation left-aligned, so you can see which workspace you're in and which stage of the loop you're looking at without hunting for it. Profile, settings, and the global feedback control moved to the top-right, where they stop competing with the actual workflow.
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The surfaces underneath got the same treatment. One flat theme background instead of layered panels, unified card and popover styling, and a typography scale that behaves like a scale, standardized across navigation, titles, lists, comments, and agent messages. On medium screens the secondary items collapse into an overflow popover. On phones the pipeline becomes a compact full-screen overlay instead of a squeezed row nobody can tap.
- Unified topbar with the active workspace name and left-aligned pipeline navigation
- Responsive nav: overflow popover on medium screens, full-screen overlay on small ones
- Profile, settings, and global feedback controls moved to the top-right, with standardized page header actions and tab triggers
- One flat theme background with unified card and popover surfaces
- One typography scale across navigation, titles, lists, comments, and agent messages
- Better high-contrast and theme-adaptive rendering for markdown and rich text, tighter severity spacing
- Several user-facing crashes and visual bugs fixed on the way through
Triage without leaving the list
The Feedback Inbox now keeps a persistent inline detail layout, so you scan the list and read the item at the same time. The divider is draggable and the width is remembered between sessions on desktop. Metadata moved inline under the feedback title, status, severity, source, sentiment, and linked people and companies, which means most edits happen where you're already looking instead of two clicks away.
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- Persistent inline detail layout with a draggable resizer and remembered panel width
- Status, severity, source, sentiment, and linked people and companies inline under the title
- Full feedback summaries with no truncation
- Borderless evidence and screenshot gallery, plus smoother filtering animations
- Alt+1 and Alt+2 jump straight between detail tabs
Themes get a Brief side and a Technical side
Theme Detail now has two tabs doing two different jobs. The Brief tab holds synthesized learnings and supporting evidence, which is what you want in front of a stakeholder. The Technical tab holds the Root Cause Hypothesis, sentiment KPIs, linked work items, and structured metadata, which is what you want when you're actually investigating.
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Curation got faster around it. Theme titles and the Root Cause Hypothesis now auto-sync whenever a theme's Learning Card is regenerated or synthesized, so a theme doesn't quietly drift away from its own evidence. You can edit the hypothesis inline from the sidebar, link feedback into an existing theme or spin up a new theme from a piece of feedback, and jump from feedback to its theme in one click.
- Brief and Technical tabs on Theme Detail for stakeholder summaries and investigation
- Theme title and Root Cause Hypothesis auto-sync when the Learning Card is regenerated
- Inline Theme Details panel next to the Feedback Inbox
- Inline editing of the Root Cause Hypothesis from the Theme Detail sidebar
- Link feedback to an existing theme, create a new theme from feedback, or jump feedback to theme
- Interactive Prose Metadata: status, disposition, and owner as plain sentences with click-to-edit controls
- Simplified Themes Kanban with a compact, text-first layout and hideable columns
Agent chat reads like a conversation
The agent chat lost its cards. It's an editorial stream now, user messages right-aligned, subtle inline avatars, agent turns condensed instead of sprawling. Tool status lines group tighter and raw JSON is de-emphasized, so what you read is what happened rather than the payload that carried it.
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- Cardless editorial chat layout with right-aligned user messages and inline avatars
- Condensed agent turns, unified message typography, tighter tool status grouping
- Raw JSON de-emphasized in favor of outcomes
- Improved in-chat markdown and code rendering with brighter dividers
- Clearer empty-conversation onboarding with starter prompts
Connecting an agent gets easier
Hosted OAuth with PKCE landed for external users, so connecting a third-party account no longer requires a service API key or a workspace and tenant ID to be dug out first. Setup guidance for IDE and agent clients caught up too, with Windows-safe command examples, OAuth metadata notes, and quick smoke checks so an install can be verified instead of assumed.
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Underneath, long-lived connections got steadier. Older-style stream clients connect reliably again, idle but healthy streams are kept alive, and stale sessions get reclaimed automatically.
- Hosted OAuth and PKCE for external users, no service API keys or tenant IDs needed
- Windows-safe command examples, OAuth metadata guidance, and smoke checks for MCP setup
- Legacy streaming clients connect reliably again
- Idle healthy streams stay alive, stale sessions are reclaimed automatically
Dashboards show only what you asked for
Signal and KPI dashlets are hidden by default now, so a page starts quiet and you opt into the metrics you actually watch. A unified signal configuration flow, Campaigns included, is where that choice lives. KPI presentation itself got cleaner, with sparklines restored and clearer warnings when a metric or resolution looks off.
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- Signal and KPI dashlets default-hidden across pages
- Unified signal configuration flow, including Campaigns
- Cleaner KPI presentation with restored sparklines and clearer metric warnings
- Company detail panels show linked contacts directly in the Companies tab
What this means for you this week
- One consistent shell, so navigation and surfaces stop shifting under you between modules.
- Read a feedback item without leaving the inbox list, and edit its metadata right there.
- Hand a stakeholder the Brief tab and keep the Technical tab for yourself.
- Connect an outside agent without first collecting API keys and tenant IDs.
- Dashboards start clean and show the metrics you turned on, not everything at once.
If you want a walkthrough of the new inbox layout, the Brief and Technical theme tabs, or hosted OAuth for agent connections, reply here and I'll set up a quick demo.